9:07am PDT - Our carrier partner is experiencing a unplanned outage which is impacting new SIM and plan activations. Voice, SMS and data service for users that already have service will not be impacted. All teams are actively working to resolve the outage and updates will be provided as they are made available.
9:52am PDT - Teams continue to work on resolving the unplanned outage however we are seeing successful SIM and plan activations starting to go through.
1:57pm PDT - The unplanned outage has not been resolved yet however we continue to see successful SIM and plan activations being processed.